SplitMate Account & Data Delete

Effective Date: August 11, 2026
Developer: Fyndra Labs
Support Email: support@fyndralabs.com
Website: https://fyndralabs.com/apps/splitmate

At SplitMate, we value your privacy and give you full control over your personal data. In compliance with Google Play Store Data Safety and User Data Policies, you have the right to request the complete deletion of your account and all associated personal data at any time.

How to Delete Your Account and Data

We provide two simple methods to request account and data deletion:

Method 1: Delete Directly In-App (Instant)

You can delete your account and data directly within the SplitMate mobile application without needing to contact support:

  1. Open the SplitMate app on your device.
  2. Log into your account (if not already logged in).
  3. Navigate to Profile or Settings.
  4. Scroll down and tap Account Settings > Delete Account.
  5. Confirm your decision when prompted.

Once confirmed, your account session will be terminated and data deletion will immediately begin.

Method 2: Request Deletion via Email (Web Request)

If you have uninstalled the app or cannot access your account in-app, you can submit a deletion request via email:

  • Send an email to: support@fyndralabs.com
  • Subject Line: Account & Data Deletion Request - [Your Registered Email]
  • Body Details: Please specify:
    1. Your full name
    2. The registered email address associated with your SplitMate account
    3. Brief statement requesting full account and data removal

Our support team will verify your ownership and process the deletion request within 7 business days.

What Data Will Be Deleted?

When your account is deleted, the following personal data and records will be permanently removed from our primary Firebase databases:

  • Profile Information: Name, email address, profile picture, phone number, and user ID.
  • Authentication Credentials: Firebase Auth records, OAuth tokens (Google/Apple sign-ins).
  • Device Data: Push notification tokens, device identifiers, and local settings.
  • Personal Group Preferences: Custom notifications, personal notes, and app settings.

Data Retention and Anonymization Policy

  • Financial History Integrity: Expenses, group balances, and settlement records created in shared groups may be retained in an anonymized format (e.g., labeled as “Former Member”) to ensure remaining group members maintain accurate accounting history and balance calculations.
  • Backups: Residual copies of data stored in encrypted database backups will be completely overwritten and purged within 30 days.
  • Legal Retention: Certain transactional metadata may be retained if required by applicable law, tax regulations, or active dispute resolutions.

Questions & Support

If you have any questions regarding your data deletion rights or experience any issues during deletion, please contact us at:

Fyndra Labs Support
Email: support@fyndralabs.com
Website: https://fyndralabs.com/apps/splitmate